Frequently Asked Questions

FORMULA PRODUCT HAND HYGIENE APP

What are the benefits of touchland® formulation?

  • Helps reduce bacteria on skin: kills 99.99% of the germs
  • Keeps Your Hands Hydrated
  • Makes your Skin softer
  • Gets you a Fresh Feel
  • Evaporates Quickly
  • Leaves your hands smelling great (comes in 8 beautiful fragrances)

Does touchland® formulation contain triclosan or any of the FDA banned ingredients?

No. touchland® formulation does not contain triclosan. Our formulation does not include any of the harmful ingredients banned by the FDA.

How can we guarantee the benefits of touchland® formulation?

We have taken very seriously the development of the effective & upgraded sanitizing solution, that’s why our aqueous formulation has been tested & successfully passed the following exams:

  • Microbiological test: to guarantee our formula kills 99.99% of germs
  • Skin compatibility test: to guarantee that it is dermatologically tested
  • Stability test: to guarantee an expiration date of 2 years once manufactured
  • Hydration test: to guarantee our formula moisturizes your hands

Are your ingredients organic?

We are not currently a USDA certified organic product. That is something we will look into for the future. That being said, we use the highest quality, all natural ingredients whenever is possible. All of our inactive ingredients, including our lovely essential oils, are sourced with the utmost care for you, our beloved touchland® users.

Is this All-natural?

We are not currently a USDA certified organic product. That is something we will look into for the future. That being said, we use the highest quality, all natural ingredients whenever is possible. All of our inactive ingredients, including our lovely essential oils, are sourced with the utmost care for you, our beloved touchland® users.

PRODUCT

Are touchland® solutions refillable?

We want to ensure that every time you sanitize your hands with touchland® products, you experience our guaranteed and certified sanitizing formulation. When refilling our products, there’s a high risk of cross contamination. That’s why Refeel cartridge is not refillable but contains double doses of gel & foam. Power Mist is not refillable either but lasts 10 times more than gel carry on bottles, keeping you company for a while. In our effort to be an eco-friendly company, we have created a recycling program to reduce plastic waste & compensate customers that help us take care of the environment by recycling through our program.

How many fragrances can I choose in between?

Power Mist Kub2go is a personal accessory and that’s why it comes in 8 awesome fragrances: watermelon, forest berry, vanilla cinnamon, mint, aloe vera, citrus, lavender & unscented. So it fits everyone’s taste.

KUB works with REFEEL cartridge that is unscented as it’s a device used by different people and we know that everyone has a different . Although, REFEEL will come in scented fragrances in the future, so stay tuned.

What should I keep in mind while using touchland®?

It’s for external use only. Flammable. Keep away from fire or flame. If swallowed, get medical help or contact Poison Control Central immediately. Stop use and consult a doctor if irritation or redness develop. Keep out of eyes, if liquid comes in contact with eyes, rinse thoroughly with water immediately. Do not ingest or inhale. Avoid use on broken skin.

Are touchland® products customizable?

Yes, from SMART KUB dispenser to Power Mist, both are fully customizable. KUB dispensers can be customized your company logo or fun message. And Power Mist Kub2go is the perfect gift for any event: corporate gift, wedding gift, Christmas gift, bday gift… opportunities are endless.

Can KUB only be placed in a counter?

No! KUB come in 3 different supports: table-stands, wall-mount & floorstand.

How do I take care of touchland® products?

Power Mist Kub2go is you new-chill, go-with-the-flow friend – it doesn’t need maintenance. KUB will really appreciate if you clean its tray every 2/3 weeks with a soft cloth.

How is your product different from other hand sanitizers currently on the market?

Touchland® combines outstanding design, smart technology, cost efficient & sustainable solution and better formula. Most hand sanitizers in gel or foam leave hands either too wet or too sticky. Our aqueous formula, made of a blend of high quality ingredients, leaves a fresh yet hydrating feeling in your hands. We have 8 different fabulous scents, it evaporates quicker than gel and lasts longer. Easy to apply on the hands and it dries really fast. No more sticky feeling, it’s time to actually enjoy while keeping your hands clean!

Is there a spelling mistake on the word REFEEL? Shouldn’t it be REFILL?

No, it's not a spelling mistake, it's actually on purpose. REFEEL is the brand name of our refill cartridge and it’s a registered trademark! We named it “Refeel” because it’s meant to feel again. It's a wordplay!

HAND HYGIENE

Is it better to clean your hands using plain soap ans water?

WORLD HEALTH ORGANIZATION recommends to clean your hands by rubbing them with an alcohol-based formulation, like touchland® formula, as the preferred mean for routine hygienic hand antisepsis if hands are not visibly soiled. It is faster, more effective, and better tolerated by your hands than washing with soap and water. Check link of World Health Organization Report.

Although, hand sanitizers are not as effective when hands are visibly dirty or greasy, in that case hand washing with water & soap would be a better solution. Also check CDC recommendations.

Can I use touchland® multiple times a day?

Sure, use as often as needed, specially at key moments, such as before eating, after using the restroom and after touching objects that are frequently touched by others

When should I sanitize my hands?

  • Before, during, and after preparing food
  • Before eating food
  • Before and after caring for someone who is sick
  • Before and after treating a cut or wound
  • After using the toilet
  • After changing diapers or cleaning up a child who has used the toilet
  • After blowing your nose, coughing, or sneezing
  • After touching an animal, animal feed, or animal waste
  • After handling pet food or pet treats
  • After touching garbage

APP

Is touchland® app available for all kind of smart phones?

Of course, you can download it on google play & app store.

SHIPPING

Do you ship internationally?

YES. We love to travel and get our solutions all over the globe.

ABOUT US

Where was touchland® founded?

 Touchland® was born in the beautiful city of Barcelona but is now currently relocated in USA.

TOUCHLIVES

How does touchland® social campaign “touchlives” work?

Touchland® dedicates 5% of its profits to send our waterless hand hygiene solution to countries in development. Our contribution is not economical. Our contribution is based on delivering products at the value of its manufacturing cost. The total value of the products shipped is worth 5% of our profits. We are not an NGO but we collaborate with them to ensure our products arrive to the people who need it the most and create awareness about the simplest way to reduce sicknesses of infectious diseases that spread through hands. We have done already 2 campaigns in Gambia with NGO Kuwonku Gambia and here’s the video link.

We have answered all the frequently asked questions that we usually receive, but if you still have any question please send us an email at hello@touchland.com