Safety manufacturing update →

Safety Manufacturing Update: How we work


At Touchland, transparency is one of our core values and the safety of our customers has always been our utmost priority. Given the recent news surrounding the recall of hand sanitizers and the addition of ‘subpotent’ hand sanitizers to the FDA’s “do not use” list (which also includes hand sanitizers which contain or may contain methanol), we wanted to provide details around our supply chain and insight into our perfect safety record with the FDA.

With over 100 years of manufacturing experience, the Zobele Group ("Zobele") is our exclusive strategic manufacturing partner. Zobele is one of the main suppliers to various Fortune 500 companies and is one of the most highly rated multinational manufacturers globally. Zobele’s operations span 9 countries and encompass 7 manufacturing plants, 5 development centers and 5,000 employees. Touchland’s products are manufactured in Zobele’s Mexico and China plants which also produce for P&G and Reckitt Benckiser. Throughout its history, Zobele has maintained an impeccable safety record and adhered to the most stringent quality standards, winning numerous accolades and establishing itself as a leader in the industry.

*Zobele’s manufacturing plants across the world

*Zobele’s manufacturing plants across the world

The increased demand for hand sanitizer due to the ongoing COVID-19 pandemic has resulted in a raft of new brands entering the market, some of which are sub-standard and even potentially toxic. To protect US consumers from harmful substances, all incoming shipments of hand sanitizer products are now subject to testing at customs under the guidance of the FDA.

Touchland, in partnership with Zobele, has been manufacturing hand sanitizing products since 2017. Our products are manufactured in FDA compliant facilities at Zobele’s Mexico manufacturing plant. Furthermore, they are tested by the FDA upon every border crossing from Mexico into the US to ensure FDA specifications are met and the sanitizer is safe for human use. Touchland has a 100% success rate in all FDA tests and is fully compliant under current FDA regulations.

* Images of Zobele Mexico manufacturing facilities where Touchland manufactures

Sample FDA border control “Cargo Release Notification”

This is a typical document that is issued to Touchland after FDA inspection and testing. In section so70 of this notification, our products manufactured at Zobele Group’s factory in Mexico have been cleared to enter the US with the note “MAY PROCEED”.

Read more about our brand values:

Our vision:
Elevate everything ordinary into something extraordinary

Our mission:
Create products that bring beauty, health and delight to the everyday

Our values:

  • We’re challengers
    We challenge the market and ourselves – never accepting the status quo and always pushing forward.
  • We’re perfectionists
    We address every inch of our products with beauty and perfection - paying attention to details and embracing feedback.
  • We’re for experiences
    We express through emotively led experiences - everything we do brings memories, joy and feeling into people's lives.
  • We’re for community
    We put our customers at the core of who we are and enable the essence of community - in kinship and connection - through the Touchland experience.
  • We go beyond transparency
    We wear our heart on our sleeves - always valuing honesty, accountability and listening to one another to do what’s right.

For more information please contact: customerservice@touchland.com